Invite users to your organisation and assign roles
Add your team, choose the right organisation roles and help new users get started.
1. Overview
Before adding a user to a project, add them to the relevant organisation. If you have more than one organisation, ensure you are adding users to the correct one.
2. Add users to your organisation
An account Owner or Admin can add new users.
- Select the correct organisation if you belong to more than one.
- Click organisation Settings in the navigation bar on the right-hand side.
- Click Add team member, enter their full name and email address, and select an organisation role.
Not sure which role to assign?
Use the role reference below to give each person the access they need — no more, no less.
3. Choose an organisation role
| Organisation role | Permissions |
|---|---|
| Owner | Full access to organisation settings, billing, all projects and all members. The person who signed up is automatically the Owner. There can be more than one Owner. |
| Admin | Can manage organisation members and settings, and create and manage all projects. Cannot access billing. Suitable for senior brokers or IT administrators. |
| Member | Can access projects they are specifically invited to, based on their assigned project role. Cannot manage organisation settings or invite organisation members. |
| Client | Highly restricted. Intended for buyers or external third parties who should only see what is explicitly shared with them in the project. |
Accept your invitation
You will need the invitation email from info@doitwithdue.com. Check your junk or spam folder if you cannot find it.
- Open the email from System Account – Due (via Due) with the message “You’re invited to join Due”.
- Click “Create your account”.
- If the button does not work, copy the link below it into your browser’s address bar.
Keep your invitation private
The invitation link is unique to you and can only be used once. Do not share the email or link with anyone else.
Create your account and password
The “Create Your Due Account” page opens with your email address pre-filled.
- Confirm the email address is correct.
- Enter a secure password.
- Re-enter the same password in Confirm Password.
- Click “Create Account” once the fields match.
| Requirement | Detail |
|---|---|
| Uppercase letters | At least one uppercase letter (A–Z) |
| Lowercase letters | At least one lowercase letter (a–z) |
| Numbers | At least one number (0–9) |
| Special characters | At least one special character (e.g. ! @ # $ %) |
| Length | A minimum of 8 characters is recommended |
Store your password securely
Due cannot retrieve your password if it is lost. Use a password manager or store it safely.
Access your dashboard and project
After clicking “Create Account”, you will automatically be logged in and taken to your Due Dashboard.
- Find your assigned project under Projects in the left sidebar.
- Click the project name to open it.
- Click Data Room in the project’s top navigation to upload or view the documents you have access to.
Can’t see your project?
Contact the person who invited you. They may need to confirm your account has been added to the correct project.